Ok so i was watching the 7PM Project today and they were talking about this.
That family and friends can go into your email if you prove recent communication with them, such as "you stupid" , its good enough for them and they will give you the persons username and password. Could be a good way of hacking an account though. I think this is pretty weird news.
P.S - this was written by me, i want to know what you guys think!!